Field Services. Thank them for our friendly city streets.

Field Services works around-the-clock

doing the small things that make life better in downtown Phoenix.

Our Team

The mission of the Field Services Team is to continue the revitalization and promotion of Downtown Phoenix by creating meaningful experiences and a pleasant environment for those who live, work and visit our business improvement district. The Downtown Phoenix Partnership’s Field Services Team consists of the Downtown Phoenix Ambassadors and Downtown Streetscape Team.

As the most visible presence within the Partnership’s service area, Field Services Team members take great pride in their work. From providing directions and dining recommendations to keeping our public spaces beautiful and inviting — Field Services truly make Downtown Phoenix a better place to live, work and play.

Downtown Phoenix Ambassadors

The smiling faces that have proudly served Downtown Phoenix for more than 20 years embody the spirit of our community. Our orange-shirt-wearing roving concierges are on duty seven days a week, 365 days a year to help you — whether that means making a lunch recommendation, walking you to your car or simply offering helpful directions to get you where you need to go. Just look for the folks wearing the orange shirts with “ASK ME” on the back.

Downtown Phoenix Ambassadors
Monday-Friday 6:30 a.m. to 11 p.m.
Saturday and Sunday 8 a.m. to 11 p.m.

Visit Downtown Phoenix Ambassadors headquarters, located on the street level of the US Bank office tower on Adams Street between Central and First avenues, to find everything from restaurant menus and coupons to maps, directories and other visitor resources. Plus, there’s always an Ambassador on-hand to answer your questions.

Downtown Phoenix Ambassadors Information Center
101 N. 1st Ave., Suite 190
Phoenix, AZ 85003
Open daily 8 a.m. to 8 p.m.

Downtown Phoenix Streetscape Team

Maintaining Downtown Phoenix as a clean, inviting and comfortable neighborhood is the main priority of Streetscape Team members. They work to improve the outdoor urban experience by planting trees, landscaping, cleaning streets and removing graffiti tags. The Streetscape Team also carries out placemaking programs developed by the Downtown Phoenix Partnership in collaboration with the City of Phoenix, neighborhood groups and community organizations. Wearing bright green, gray and black uniforms, you’ll see them out and about from 6 a.m. to 3 p.m.

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